Terms of Service
Last updated: 9/17/2025
Acceptance of Terms
By accessing and using RatesAgent.AI, you accept and agree to be bound by the terms and provisions of this agreement.
Description of Service
These Terms govern your use of all services, features, and functionalities provided by RatesAgent.AI, including but not limited to our application for rates intelligence and logistics data analysis, user accounts, subscription services, and our independent informational catalog of logistics providers. Any future services or features we may introduce will also be covered by these Terms.
We are not affiliated with listed companies.
Disclaimer of Affiliation & Accuracy
- Logos, names, and trademarks are property of their owners.
- Use in the catalog is for identification only (nominative fair use).
- We make no warranties about accuracy, completeness, or timeliness of catalog data.
- Information is provided "as is"; reliance is at user's own risk.
User Responsibilities
Users agree to:
- Use the service in compliance with applicable laws
- Not disrupt or interfere with the platform
- Not gain unauthorized access
- Maintain confidentiality of account credentials
- Respect the intellectual property rights of others
Data Collected Through Forms
By creating an account, submitting forms on our platform, or contacting us through email or other communication channels, you consent to the processing of the information you provide (such as your name, company name, business email, phone number, or the content of your correspondence) in accordance with our Privacy Policy. This includes the use of such information to create and manage your account, provide you with access to the application and catalog, maintain business correspondence, and communicate with you regarding our services.
Acceptable Use Policy
It is prohibited to:
- Use catalog data for mass unsolicited marketing or spam
- Scrape, export, or resell catalog data without authorization
- Misuse the platform in violation of sanctions or export control laws
Intellectual Property
The service and its original content, features, and functionality are and will remain the exclusive property of RatesAgent.AI and its licensors. The service is protected by copyright, trademark, and other laws.
Listed company data and logos belong to their respective owners; used for reference only.
Notice-and-Takedown (Catalog)
If a company requests correction or removal of catalog data, we will review and take appropriate action within a reasonable timeframe.
Termination
We may suspend or terminate your access at any time, at our sole discretion, including but not limited to cases of violations of these Terms, legal requirements, or activities that pose security, legal, or reputational risks to RatesAgent.AI. We are not obligated to provide prior notice or disclose the specific reasons for such action.
Limitation of Liability
To the fullest extent permitted by law, RatesAgent.AI shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the service or reliance on catalog information, including but not limited to loss of profits, business interruption, data loss, or reputational harm even if we have been advised of the possibility of such damages.
Governing Law & Jurisdiction
These Terms are governed by the laws of Estonia. Disputes will be resolved in the courts of Estonia.
Sanctions Compliance
Our services are not available to individuals or entities in jurisdictions subject to EU, US (OFAC), UK, or UN sanctions.
Contact Information
If you have any questions about these Terms of Service, please contact us at:
Operated by Adexin Europe OÜ
Registry code: 16553132
VAT: EE102527494
Vesivarava tn 50-201, Tallinn, 10152, Estonia
Email: legal@ratesagent.ai